Designing the next decade of duty-free experiences
How innovation, hospitality, and personalization are reshaping airport retail.
OMANDUTYFREE
thegatewaytooman
The commercial custodian of the traveler's experience across the Sultanate of Oman — by air, by land, and by sea. Our purpose is to make the passage through Oman as considered as the destination itself.
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Muscat International Airport180+ Global BrandsFrontier Awards 2024Transom Premium ServicesSultanate of OmanSkytrax · Best Airport ShoppingVision 2040Muscat International Airport180+ Global BrandsFrontier Awards 2024Transom Premium ServicesSultanate of OmanSkytrax · Best Airport ShoppingVision 2040
— Heritage & Vision
Stewardship, not salesmanship.
For many travelers, the gateway frames their impression of the country. Oman Duty Free exists to ensure that impression reflects the character of the Sultanate — generous, refined, and assured.
We are an independent commercial entity responsible for travel retail and premium services across the Sultanate, with the capability and ambition to extend the same standard internationally. Cultural grounding, a genuine commitment to service, and respect for institutional continuity sit at the center of how the business is run — and we treat them as commercial advantages.
01
Travel Retail
Duty free across the Sultanate's gateways — by air, land, and sea.
02
Premium Services
Comfort, privacy, and dedicated care, anchored by the Majan Lounge.
03
Private Terminal
A dedicated terminal for private, executive, and diplomatic aviation at Muscat.
04
FBO & MRO
Fixed base operator services and maintenance, repair, and overhaul capability.
— By the numbersFY 2025
22 yrs
Established 2003
180+
Global brands
12M
Annual passengers
1,400+
Team members
— Strategic horizons
Aligned with Vision 2040.
As travel through the Sultanate grows and Oman takes its place among the region's gateways, the commercial and service experience must grow with equal intent. We are building it to a standard the Sultanate can be judged by with confidence.
2003
Foundation
Oman Duty Free begins operations at Muscat International.
2018
New Terminal
Flagship retail and lounges open with the new MCT terminal.
2025
Premium Era
Transom Premium scales meet-and-assist and lounge programs.
2040
Horizon
Net-zero operations, Omani-curated retail, regional benchmark.
Louis Vuitton/Bvlgari/Chanel/Dior/Hermès/Mont Blanc/Cartier/Tiffany & Co./Burberry/Gucci/Amouage/Mwasalat/Oman Air/Louis Vuitton/Bvlgari/Chanel/Dior/Hermès/Mont Blanc/Cartier/Tiffany & Co./Burberry/Gucci/Amouage/Mwasalat/Oman Air/
— Our brands
Both brands →One standard, across every gateway.
01 / 02
Retail Subsidiary
Muscat Duty Free
Airport duty free operated by Muscat Duty Free, part of the Oman Duty Free group — international and Omani brands presented within an environment designed around the traveler.
Visit Muscat Duty Free↗
02 / 02
Hospitality Subsidiary
Transom Premium
Comfort, privacy, and dedicated care across the journey — anchored by the Majan Lounge and extending to facilitation and traveler care.
Explore Premium Services↗
Sayyid Nasr Albusaidi
Chief Executive Officer
— A word from the CEO
“For many travelers, the gateway frames their impression of the country. Our work is to ensure that impression reflects the character of the Sultanate.”
Our remit spans every point of arrival and departure — by air, by land, and by sea — with the ambition to extend the same standard internationally. Cultural grounding and a genuine commitment to service are at the center of how this business is built. We regard them as commercial advantages.
→Read full statement
— Rooted in Oman
Where heritage meets the horizon.
From the Mutrah Corniche to the dunes of Wahiba — every detail of our work begins in the landscape and culture of the Sultanate.
— Recognition
All recognitions →Honored across the industry we help define.
2024
Frontier Awards
Retailer of the Year
2024
Skytrax
Best Airport Shopping
2023
DFNI Asia
Exceptional Service
2023
ASQ Awards
Global Excellence
— Insights
All articles →Perspectives on the future of the journey.
A greener gateway: Operations at Muscat International
Our roadmap to net-zero across procurement, logistics, and store operations.
Transom Premium and the new language of luxury service
Bespoke meet-and-assist redefining the first moments in Oman.